Our Booking Process

All great adventures start with a single step.

  • Our step begins on our website, where you can search for your next adventure by date, location, duration, and experience using our voyage finder tool. Call us if you need help pinning down exactly what you’re looking for. We know there is a lot to choose from, and our team has firsthand experience sailing with all the fleets.

You’ve found the right voyage; now, is there enough room?

  • We will check and confirm that all your cabin and berth choices are available and reserve those berths in your name for 48 hours or 5 days, depending on the departure date. From here, you will be sent a Booking Offer Email detailing important information such as the total cost, deposit amount, voyage ports, and duration.

Ready to make a booking? 

  • Congratulations! Let’s get you ready to set sail.
    The BOOK NOW button on your offer email will take you to our booking form, which will ask you for basic contact information for yourself and any additional guests. This will lead you to our payment page, where you can pay securely online. We take Master Card and Visa in sterling and euros. Sorry, no Amex.

Monies paid and berths confirmed; what’s next?

  • You will be issued a Booking Code – it’ll look similar to this: VS2*-***
    At the same time, you will receive a mandatory Medical Form to fill in with the particulars of your passport or ID, your emergency contact information, dietary requirements, and some short but important facts about your mobility and health. Please fill these in within a week of receiving them. It is vital that any possible complications are highlighted as soon as possible, as they may affect your booking. Please call us if you have any concerns about medical information.

Fit, healthy and ready to climb aboard?

  • You will be sent a full Joining Pack, which will help you with your travel planning, packing and contains essential information, including your boat contact phone numbers for your embarkation day.

Paid only a deposit? Final Balances – let’s get them paid.

  • Email reminders will prompt you when this payment is due, and a link will be sent to pay by card online. Or, as always, give us a call during office hours (Mon – Fri 9:30-4:30, Sat 9:30-12:30), and we will be more than happy to help.

Balance paid. Medical approved. Travel arranged – get ready to step aboard. 

  • Whether you’re hitting the high seas or embarking on a coastline jaunt from Dartmouth, we know you’ll have a holiday to talk about for years to come. Your Joining Pack will have everything you need, and we will send it when you book and again two weeks before your embarkation. We will be in touch if any final details are needed from the boat for embarkation.

You’ve disembarked, and the holiday withdrawal is serious!

  • You will receive an email asking for feedback on your experience. Please reply with your honest review. We really want to hear it all—good or bad. We love to see your pictures, so please share your memories with us. Reviews can be left on social media, Google, and Feefo, or just a good old-fashioned email to us is just as good.


Search with our voyage finder tool.

voyage finder